The 2024 Tigg Year in Review: Innovations, Updates, and Transformations

Announcements
7 min to read
In 2024, we launched innovative features. We're ready to bring more in 2025!

This year, Tigg delivered a series of impactful features and improvements, helping users manage their operations and boost productivity. Alongside these advancements, Tigg celebrated key achievements and collaborations that aligned with the company's growth trajectory. Here's a summary of all updates in 2024:

Major Feature Updates

Tigg AI

At the forefront was the integration of AI-powered tools, including the "Scan with AI" feature, which allowed all users to scan up to 20 invoices daily for free. With 99% accuracy for handwritten English bills and 95% accuracy for handwritten Nepali bills, Tigg AI is transforming the accounting as a whole. This feature simplified invoice processing and reduced manual effort, improving efficiency by 115x.

Click here to watch the Tigg AI tutorial video.

HS Code in Invoices

In response to a government notice mandating the inclusion of HS codes in every bill, Tigg promptly introduced HS code implementation within its billing module. This update allows businesses to generate tax-compliant invoices. This enhancement is just one of the many updates made to Tigg's billing templates this year.

Click here to watch the HS Code Implementation video.

SMS Feature

Tigg also introduced an SMS feature, enabling users to send bulk or customized messages to their contacts with ease. With auto-fill options, businesses can personalize messages for greetings, notices, payment reminders, and any other client communication. This update helps businesses maintain effective and tailored engagement with their clients, enhancing customer relationships and operational efficiency.

Click here to watch the tutorial for implementing the SMS feature.

Production Feature

Production feature for manufacturing clients were also introduced this year, enabling them to combine multiple components into a single finished product. This feature includes tools like Bill of Materials to automate inventory and optimize costs, production orders to align schedules with sales, and a production journal to track costs and ensure quality control. Detailed reports such as Production Summary and Variance offer valuable insights, while inventory tracking simplifies material and cost management, especially for small businesses.

Click here to watch the tutorial video for the production feature.

Balance Confirmation Letter

Tigg’s Balance Confirmation Letter Generation feature allows users to create highly customized letters for customers and suppliers by using Custom Tags. These tags are placeholders that automatically populate with the relevant information based on the organization, customer, or supplier details, as well as transaction data within a specified date range. This ensures that you can quickly confirm balances and maintain smooth communication with your business partners.

Click here to watch the tutorial video for the Balance Confirmation Letter.

Achievements

This year Tigg is also recognized as an ACCA Approved employer. This recognition places Tigg among a global network of companies committed to providing high-quality training and development opportunities to ACCA students.

Tigg also upgraded to ISO/IEC 27001:2022 certification. This accomplishment underscores our unwavering commitment to information security and adherence to global best practices. By aligning with the latest standards, we’ve reinforced our dedication to safeguarding your data and maintaining the trust you place in us.

Over 200+ partners across Nepal

2024 has been an incredible year for our partner ecosystem, with the expansion of our network to over 200 trusted collaborators all across Nepal—a significant milestone in our journey. This growth highlights our focus on nurturing a collaborative and thriving ecosystem, supporting our partners in delivering enhanced value to their clients with our solutions. By enhancing market reach, providing localized support, and driving innovation through shared expertise, we’ve laid the foundation for even stronger partnerships. As we look ahead to 2025, we are excited to provide new tools, resources, and opportunities to help our partners thrive and grow alongside us.

Month wise feature updates

January 2024: A Focus on Workflow

  • Warehouse-Level Transactions: Tigg users can assign warehouses at the transaction level for greater efficiency.
  • Support Widget Update: Improved widget placement ensures smooth workflow interruptions.

February 2024: Better Dashboards

  • Redesigned User Dashboard: Users can access subscription details, manage organizations, and much more with an intuitive interface.
  • Subscription Notifications: Stay informed about subscription renewals with proactive notifications.

March 2024: Smarter Connectivity

  • SMS Feature: Users can communicate effectively using bulk or customized SMS through Tigg's CRM module to send notice, greeting and payment reminders.
  • Journal Voucher Imports: Users can bulk import journal vouchers for easy transaction management.
  • Mobile App Enhancements: This update provides smoother user experience with better search, navigation, and reporting features.

April 2024: Opening Balances Reimagined

  • Detailed Opening Balances: Users can add separate opening balances for warehouses, reporting tags, or sub-accounts, including foreign currency support.
  • Transaction Imports: Importing invoices and purchase bills has become easier, expanding our data import capabilities.

May 2024: Going Global

  • Multiple Currency Support: Users dealing with international clients can now record purchases, payments, and expenses in foreign currencies.

June 2024: Production and Banking Revolutionized

  • Bank Reconciliation Overhaul: Users can reconcile transactions easily with an enhanced feature that supports direct transaction matching.
  • Simplified Menu Design: POS users can navigate Tigg more intuitively with a streamlined main menu.
  • Production Features: Manufacturing processes can now be managed with Bill of Materials, Production Orders, and insightful reports- catering all manufacturing businesses.

July 2024: Elegant Design Updates

  • New Printing Templates: A sleek Classic Design is now available for invoices and credit notes to all users.
  • HS Code Implementation: Users can generate HS code-compliant invoices as per the requirements of the Inland Revenue Department.

August 2024: Smarter Transactions

  • Mark Transactions as Processed: Quotation, sales orders, and purchase orders are now automatically marked as processed once converted, reducing clutter.
  • Bulk Updates for Product Opening Balances: Users can easily update product opening balances by warehouse and location in bulk.

September 2024: Seamless Transactions

  • Custom Document Numbering: Users now enjoy greater customization for document numbering across multiple billing locations and fiscal periods.
  • UI Enhancements: Improved design and usability across Customer, Supplier, and Account pages is a plus for all Tigg users.
  • Ledger Report Enhancements: Detailed ledger reports now include better tools for financial management.

October 2024: Simplified Reporting

  • Improved Report Filters: On user’s request, key filter options are now at the top for quicker and easier access to reports.
  • Balance Confirmation Letters: For ease, users can now create personalized balance confirmation letters with auto-filled transaction and customer details.

November 2024: Enhanced Control and Usability

  • Product Sales Flags: Products can now be flagged as “Not Available for Sales,” providing better control over sales displays.
  • Table Occupancy Timer: Restaurants and cafes benefit from a countdown timer for tables in the POS Table Layout, improving turnover management.
  • Terms & Conditions Templates: Tigg usrs can create reusable terms and conditions templates for various bills.
  • PDF Statements: Users can generate and download customized customer, supplier, and account statements in PDF format.

December 2024: Empowering Efficiency

  • Scan with AI: All Tigg users now have access to the "Scan with AI" feature, allowing organizations to process up to 20 invoices daily for free. 
  • Recent Selling Price Suggestions: Sales processes are now faster and more consistent with automated selling price suggestions based on the most recent transactions.
  • TDS in Invoices: Users can manage taxes efficiently by including Tax Deducted at Source (TDS) while recording invoices, even before payments are received.
  • Multiple KOT Printers: Kitchen Order Tickets (KOTs) can now be routed to designated printers based on product categories, simplifying restaurant operations.
  • POS Order Reports: Order reports now include comprehensive details such as invoice numbers, customer names, and delivery partner information, among others.
  • Enhanced Product Detail Page: Users can view customer and supplier info, recent transaction rates, and export inventory ledgers to Excel—all from one page.

Looking Ahead: Vision for 2025

As we step into 2025, we are energized by the opportunities that lie ahead. Our vision for the upcoming year revolves around deeper integration, enhanced functionality, and a relentless pursuit of user satisfaction. Here’s what you can expect from Tigg in the year to come:

Developer API Launch

We plan to introduce a developer API that will allow businesses and third-party applications to integrate with Tigg. This initiative will unlock new possibilities for custom workflows, integrations, and automation tailored to unique business needs.

Bank Connectivity for Statement Retrieval

Recognizing the importance of banking integrations, we will enable direct connections with banks. Users will be able to retrieve bank statements directly into Tigg, smoothening reconciliation processes and ensuring real-time financial insights.

In-App Emailing for Contacts

To improve communication and efficiency, we’ll release a feature that allows users to send emails to their contacts directly from within Tigg. This enhancement will enable quick follow-ups and sharing of invoices, statements, or reminders.

Tigg AI Improvement

Tigg AI wil alsol be enhanced to make the recording process easier and more efficient. The "Scan with AI" feature will then support additional document types, such as bank deposit vouchers, allowing users to record payment and receipt transactions. With the ability to automatically identify transaction types and smarter suggestions for categorization, Tigg AI will simplify financial management, save time, and reduce errors.

Focus on User Experience

Beyond new features, a significant part of 2025 will be dedicated to refining our existing system. From simplifying workflows to improving system speed and usability, we aim to make every aspect of the Tigg experience better.

As always, we remain committed to understanding our users and evolving to meet their needs. We are excited to bring these initiatives to life and are confident that they will further solidify Tigg as a trusted partner in managing their business’s financial operations.

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We made Tigg in collaboration with top accounting firms of Nepal