What should I consider when choosing an E-Billing software?

Ensure the software is IRD-approved.
Make sure it supports CBMS integration.
Understand if the system is cloud-based or desktop-based, based on your needs.
Assess the security features of the software.
Check if the software offers reliable support.
Confirm if the software can scale with your growing business.

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How can I apply for E-Billing approval?

First, you need to choose an IRD-approved software, prepare the necessary documents, and submit them to the tax office for inspection and approval.

Can a business voluntarily use E-Billing even if it is not mandatory?

Yes, any business can voluntarily adopt E-Billing by obtaining approval from the Inland Revenue Department.

What is IRD-approved software?

IRD-approved software is software authorized by the Inland Revenue Department of Nepal for generating E-Bills and syncing data with CBMS.

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What is E-Billing?

E-Billing is a computerized system for generating invoices using approved software, replacing traditional handwritten bills.

Can an invoice be edited or deleted after it is generated?

No, once an invoice is generated, it cannot be modified or deleted. However, it can be voided or nullified by issuing a credit note.

What documents are required for E-Billing approval?

Documents include the software purchase invoice, agreement with the software provider, sample invoices, user manuals, technical architecture, and server agreements in case of cloud-based software.

What data gets synced to CBMS?

Details like customer name, PAN, invoice number, date, amount from sales bill, sales returns, and credit notes are synced to CBMS.

Are all businesses required to sync data with CBMS?

Businesses with an annual turnover above NPR 25 crore must sync all invoices. For others, syncing is required only if the department requests it.

Which businesses are required to use E-Billing in Nepal?

Businesses with an annual turnover exceeding NPR 10 crore or specific sectors like hotels, restaurants, and ISPs with turnover above NPR 5 crore are required to adopt E-Billing.

Can Tigg AI handle paper receipts and digital invoices?

Yes, Tigg AI's technology processes both paper receipts and digital invoices, enabling smart invoice management.

How does Tigg AI simplify accounting for SMEs?

Tigg AI uses AI-powered bill scanning and automated invoice processing to streamline expense tracking and accounting tasks.

What type of transactions does Tigg AI currently support?

At this stage, Tigg AI supports invoices, purchase bills, expenses, and quick payments only.

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Can Tigg AI read handwritten bills in Nepali and English?

Yes, Tigg AI uses advanced OCR (Optical Character Recognition) for accounting to accurately read handwritten bills in both Nepali and English.

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What will happen to my data if I ever decide to switch to another software?

No worries! If you ever decide to switch to another software, you can export your data in just a few seconds.

What kind of support do I get?

Our support team is always here to assist you whenever you need help. You can reach us through online support on the Tigg website, phone calls, WhatsApp, or email.

What kind of support do you provide after implementation?

After implementation, we offer comprehensive support through multiple channels, including the Tigg website, WhatsApp, email, and phone. For every query, we create a dedicated support ticket to ensure prompt resolution. Our services are available both online and on-site, depending on the specific requirements of your case.

What types of training do you offer during implementation?

We offer tutorial videos on our YouTube channel for your convenience, and if you need further assistance, our support team is always ready to help. Most importantly, we provide free online demo sessions to guide you through using the software. You can even book multiple sessions for a deeper understanding.

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How much time does it take to get the Tigg set up?

Setting up Tigg is quick and hassle-free! Registering a new user and company takes just a few minutes. If you're switching from another accounting software, you can easily import your data in the prescribed format or enter it manually—it’s that simple!

Can I give access to other people in my company?

Yes, you can grant access to others (such as your accountant, auditor, or team members). Plus, Tigg allows you to add unlimited users and customize the level of access for each person, ensuring everyone has the permissions they need.

Can I access my accountings using a mobile device?

Certainly! Tigg provides a mobile application free of charge with which you can access reports, upload documents and explore most features.

Frequently Asked Questions

Still have queries? Ask us anything.